Memory Care that’s from the Heart
Grand Brook is more than a memory care community. We are family.
For more than 25 years, our Grand Brook family has carried on a tradition of faith, love, and compassionate care, supporting families like yours with a steady, loving hand. At Grand Brook Memory Care, your loved one’s well-being is our mission. We are here to nurture our residents in body, mind, and spirit, creating a kind and gentle community that offers heartfelt comfort and assurance for your family.
Our Core Values
DIGNITY
INTEGRITY
RESPECT
COMPASSION & COMMITMENT
HONEST & OPEN COMMUNICATION
Maintaining a nurturing environment through discussion and sharing of ideas. Our compassionate community leaders will initiate an open environment to express ideas, suggestions and concerns for every resident, family and employee. Our memory care assisted living team will work openly and honestly together and with each family to ensure our residents well-being.
Meet Our Leadership
Jane Anderson, RN | Founder
Jane Anderson is a founder of Grand Brook Memory Care and a passionate advocate for individuals living with memory impairment. A registered nurse with more than 40 years of healthcare experience—and over 30 years specializing in memory care and neurological conditions—Jane’s leadership and compassion have been at the heart of Grand Brook since its beginning.
She holds a Bachelor of Science in Nursing from Michigan State University and has earned specialized certifications in Oncology and Hematology from the University of Michigan and as a Registered Nurse Infusionist from Wayne State University.
Jane’s deep dedication to individuals with dementia and their families is the reason Grand Brook communities exist today. She continues to guide and inspire each location, ensuring that every community stays true to her vision: delivering exceptional, home-like memory care where dignity, compassion, and personalized service come first.
Outside of her work, Jane gives back through volunteer efforts with CASA, homeless shelters, and the Alzheimer’s Association. She cherishes time spent with her children and grandchildren.
Heart to Heart with Jane…
What words come to mind when you think about serving residents?
Wonderment. Exuberance. Hope in moments of despair. Love amid sadness. Joy during uncertainty. And family when they are needed most.
A defining moment at Grand Brook?
Once, I introduced a resident as a “former” nurse. She quickly corrected me, saying, “Once a nurse, always a nurse.” That moment reminded me: pride in who we are never fades.
Have you had a loved one with dementia?
Yes. My mother developed cardiovascular dementia, and it was a difficult journey. In many ways, her experience was the inspiration behind Grand Brook’s founding.
Advice to family members?
Let the little things go. Life is so very short—and in the end, love is what remains.
Chad Anderson | President
As President of Constant Care Management Company, Chad Anderson oversees all aspects of Grand Brook Memory Care, from financial stability and development to daily operations and long-term growth. His leadership ensures that Grand Brook’s “Generations of Caring” culture remains strong across every community.
Chad holds an Executive Master of Business Administration from Southern Methodist University and a Bachelor of Arts in Business Administration–Marketing from Western Michigan University. With over 26 years of direct, hands-on experience in memory care operations, Chad’s commitment to excellence and heart for service have been instrumental in shaping Grand Brook’s identity as a family-centered, compassionate organization.
Throughout his career, Chad has remained deeply connected to the heart of Grand Brook. His approach to leadership centers around fostering an environment where trust, respect, and support are at the core of the Grand Brook experience—for both families and team members.
Heart to Heart with Chad…
What makes Grand Brook a “family”?
Just as family does life together, Grand Brook does work together—we trust, depend on, and lift each other up when days get tough. Over my 26 years with Constant Care and Grand Brook, I’ve celebrated my marriage, my MBA graduation, and the births of all three of my children within our Grand Brook communities. That’s what “doing life together” means to me.
What’s your superpower?
Helping people see their own value. I believe in servant leadership—making sure my team has everything they need to succeed is my top priority.
Advice for families?
Do your homework. There are a lot of options, and it’s important to find the right fit for your loved one. One of the most important questions you can ask: how long has the staff been there? Tenure speaks volumes about a community’s heart and stability.
Jamie Lopez, RN | Vice President of Operations and Healthcare
Jamie Lopez serves as Vice President of Healthcare and Operations for Constant Care Management Company and has led the Nursing and Healthcare Division of the Grand Brook family for over 20 years. A registered nurse and certified national dementia trainer, Jamie plays a vital role in upholding the high standards of care Grand Brook communities are known for.
Her responsibilities include creating and monitoring healthcare policies, overseeing resident assessments, and developing best practices grounded in the latest research on Alzheimer’s and related dementias. Known for her hands-on leadership style, Jamie maintains close communication with community teams—supporting healthcare directors, caregivers, and staff through training, guidance, and ongoing education. Her leadership ensures each Grand Brook community delivers consistent, compassionate care aligned with the company’s family-first philosophy.
Committed to continual learning and growth, Jamie stays actively engaged in the latest research in eldercare and dementia support. She also devotes time to educating families, establishing support groups, and helping loved ones better understand the journey of aging and memory loss.
Heart to Heart with Jamie…
When you think of Grand Brook, what images come to mind?
I picture people coming together—sweet morning gatherings of staff and residents singing hymns, praying the Lord’s Prayer, and reading the Bible. I see a spouse sitting hand-in-hand with the love of their life, sharing stories or simply being together. I think of our caregivers and nurses, finding strength and peace together, even in silence. It’s the beauty of genuine connection.
What makes your day?
My interactions with our residents remind me daily how powerful a hug and a smile can be. I once told a resident I was having a rough day, and he put his hand on my shoulder and said, “It’s not your day—it’s the day God made. Make it a good one.” Moments like that remind me what a blessing it is to serve seniors—their wisdom and honesty are unmatched.
Advice for families navigating dementia?
Allow yourself to feel every emotion this journey brings. Talk about them. It’s okay to feel sad, joyful, overwhelmed, or grateful—all in the same day. Remember to savor the time together. Laugh, smile, be still, and take breaks when you need them. Presence and love mean more than anything else.
Bill Anderson | Vice President of Asset Preservation
Bill Anderson serves as Vice President of Asset Preservation for Grand Brook Memory Care, overseeing the physical integrity, maintenance, and operational health of each community. In addition to ensuring the upkeep of all properties, Bill also provides valuable operational support to help create environments that are safe, efficient, and truly feel like home.
With a background in construction and a degree in Education from Western Michigan University, Bill brings both technical expertise and a heartfelt commitment to his role. He is passionate about creating environments where residents feel safe, supported, and loved, and he believes that nurturing a healthy workplace directly shapes the warmth and spirit of each Grand Brook community. Guided by a heart for service, Bill is dedicated to making every Grand Brook home a place where individuals living with dementia are supported with dignity and love.
Heart to Heart with Bill…
What’s your superpower?
Connecting with individuals with dementia.
What gifts do you bring to your work?
I grew up around nurses, so I developed an understanding of dementia early on. Coupled with my background in construction, I’m able to support every aspect of our operation—from managing mechanical systems to forming meaningful relationships with staff, residents, and their families.
Have you had a loved one with dementia?
Yes, my grandmother. It reminded me to cherish the time we have together—and that unconditional love is always needed.
What advice do you have for families?
Be involved. Visit often—in person or virtually—and trust the care team. They’re there to walk alongside your loved one with compassion and skill.
Jennifer Plunkett | Vice President of Human Resources
Jennifer Plunkett serves as Vice President of Human Resources for Constant Care Management Company, supporting all Grand Brook communities with an approach that blends compassion, operational excellence, and thoughtful design. In her role, she oversees company-wide HR operations, including employee onboarding, training, workers’ compensation, benefits, and staff support.
In addition to leading HR, Jennifer manages capital improvements across Grand Brook communities. She works closely with teams to determine which design elements will help create safe, comfortable, and beautiful environments that feel like home for residents and families.
With a professional background in interior and graphic design, Jennifer brings a creative lens to her work—researching the latest techniques and innovations in dementia-friendly design. She holds a Bachelor of Arts degree from Western Michigan University and brings more than 20 years of hands-on experience in memory care. Her professionalism, eye for detail, and heartfelt commitment to those we serve can be seen—and felt—throughout every Grand Brook community.
Heart to Heart with Jennifer…
How would you describe Grand Brook?
It feels like home—a special place filled with people who are truly caring.
What special giftedness do you bring to your job?
It brings me so much joy to work in a field where I can help create the best possible environment for individuals with dementia. I love the challenge and creativity that come with designing for their needs—our residents deserve a space that feels safe, beautiful, and truly theirs.
What makes your day?
Knowing that I’ve helped someone—even in a small way—makes my day.
Candice Montoya | Vice President of Finance
Candice Montoya serves as Vice President of Finance for Constant Care Management Company, where she oversees financial reporting, accounting operations, and payroll across all Grand Brook Memory Care communities. Her work supports day-to-day operations by ensuring financial health and integrity, allowing the community teams to focus on what matters most—serving residents and families.
Candice holds a Bachelor’s degree in Accounting from the University of North Texas and a Master of Science in Accounting from Southern Methodist University. A licensed accountant, she is an active member of several professional organizations in the accounting and healthcare sectors.
With prior experience as a Senior Auditor, Candice brings a strong foundation in internal controls, process development, and compliance. She works closely with Grand Brook communities and trusted partners to ensure transparency, accuracy, and responsible financial stewardship across the organization.
Christina Voss | Director of Sales
Christina Voss serves as Director of Sales for Grand Brook Memory Care, where she leads with heart, strategy, and a deep dedication to helping families find the right home for their loved ones. Christina oversees and supports the entire sales team, guiding each community’s Director of Community Relations and providing ongoing education and training.
With a focus on building healthy, effective sales processes, Christina helps each community thrive by setting expectations, analyzing sales metrics, monitoring the competitive landscape, and collaborating with marketing and operations. She embodies the heart of Grand Brook in everything she does – fostering meaningful connection, compassion, and a true sense of belonging for families and staff alike.
Heart to Heart with Christina…
How is Grand Brook like a family?
Family looks after each other’s hearts and shares a unique bond. Being part of the Grand Brook family means embracing that same care and closeness with each other—and with every resident and family we serve.
What do you feel when you walk through the door?
Warmth, joy, and connection.
Share a special moment with a Grand Brook resident.
There was a gentleman in one of our communities who stole my heart from day one—he was quiet, always in the game room, either watching TV or catnapping. Every morning, I’d stop in, kiss his forehead, and say, “I love you.” He’d smile and nod. One day, after our usual routine, he surprised me. He looked up and said enthusiastically, “You know, I LOVE you TOO, LuLu!”
*I was stunned—who was Lulu? His son was equally amazed. He explained that Lulu was his grandmother, someone he loved deeply and always said was like a mother to him. Somehow, I had reminded him of her. That’s the beauty of what we do—sometimes we become a familiar face from the heart. As our founder Jane says, what an honor to be known as love.
Barbara Holland | Director of Quality & Training
Barbara Holland serves as Grand Brook’s Director of Quality and Training, providing essential training, support, and guidance to all Grand Brook communities. With over 20 years of leadership experience within the company, Barbara is a deeply valued and trusted member of the Grand Brook family.
In her role, Barbara focuses on ensuring that care practices remain consistent, compassionate, and aligned with Grand Brook’s high standards. She works closely with teams to uphold the integrity of care, reinforce best practices, and support ongoing education and development for all staff.
Barbara’s long-standing dedication to memory care is more than a profession—it’s a calling. Her commitment to serving residents and uplifting caregivers is felt throughout every corner of the organization.
Heart to Heart with Barbara…
What do you love about Grand Brook?
The residents’ faces. I love seeing their smiles—and sometimes, their tears. Their eyes and expressions offer a window into their lives and souls. It’s a privilege to be part of their world.
Is this a job or a calling?
For me, it’s a calling. I truly believe God led me to senior living. I have a heart for the elderly, and Grand Brook has become my extended family.
What do you feel when you walk into a Grand Brook community?
It feels like home. The buildings are designed that way, yes—but it’s the warmth, the care, and the people that truly make it home.
Ruben Lopez | Director of Operations
Ruben Lopez serves as Director of Operations at Grand Brook Memory Care, overseeing the day-to-day operations across all communities. With more than 20 years of experience in memory care, Ruben brings a wealth of knowledge, steady leadership, and operational insight to ensure each community meets the high standards of care that define the Grand Brook experience. He plays a key role in maintaining both state and company compliance, supporting leadership teams in delivering quality care and creating environments where residents feel safe, respected, and cared for.
Having started his career as a caregiver over 20 years ago, Ruben’s approach is hands-on, collaborative, and deeply rooted in compassion and a true understanding of the memory care journey.
Stephen White, RN | Director of Clinical Operations
Stephen White serves as Director of Clinical Operations for Grand Brook Memory Care, where he leads clinical initiatives and supports nursing teams across all communities. A registered nurse with extensive experience in elder care and memory support, Stephen ensures clinical quality, consistency, and regulatory compliance across the organization.
In his role, he works closely with each community’s leadership to oversee care practices, provide training, and support ongoing staff development. Stephen’s leadership is grounded in collaboration and a shared commitment to providing compassionate, individualized care for residents and their families.
Anisa Anderson | Director of Marketing
Anisa Anderson serves as Director of Marketing for Grand Brook Memory Care, leading company-wide marketing strategy, brand development, and outreach initiatives. A graduate of Michigan State University, Anisa blends creativity with heart—sharing the Grand Brook story through meaningful engagement, team recognition, and authentic connection with families.
In her role, Anisa oversees digital marketing, social media, advertising, and lead generation efforts in close collaboration with the sales team. She manages referral partnerships, coordinates community sponsorships and events, and serves as a key ambassador for Grand Brook’s culture and values. Passionate about people, she also plays an active role in customer relations, supporting prospective families as they navigate the dementia journey with empathy and compassion.
Heart to Heart with Anisa…
What’s your superpower?
Lifting people up and celebrating what they do every day. It takes a special kind of person to serve selflessly in our communities, and I want our teams to know how much we love and appreciate them.
What makes your day?
Celebrating the good. Whether it’s a staff member winning a raffle or the joy on someone’s face after an afternoon at a baseball game with a resident—those moments reflect God’s goodness, and they mean everything.
What do you feel when you walk into a Grand Brook community?
Each community holds a special place in my heart. I’m always struck by the compassion, dedication, and love that live in these homes. There’s a genuine sense of faith, family, and connection—the very culture our family helped create over 25 years ago continues to shine in every community today.
Advice for families navigating this decision?
Do your homework. There are so many options, and while we can build beautiful buildings—and we do—what really matters is the people inside. It’s the caregivers and staff who treat your loved one like their own family. That’s what makes all the difference. Family is everything.
A Memory Care Philosophy Centered on the Individual
At Grand Brook, we believe memory care should be as unique as the individuals we serve. Our compassionate team embraces each resident’s needs, life history, relationships, and preferences, ensuring they remain at the heart of everything we do.
- Compassionate care tailored to each unique individual
- Enriching lives through meaningful activities and connections
- Promoting dignity and autonomy at every stage of dementia