April 28, 2020
In the weeks leading up to now we at Grand Brook have taken every precaution, following every guideline provided by the CDC and CMS including restricting entry, monitoring aggressively our staff and residents for signs and symptoms, excessive training and retraining on staff proficiency for infection control, deep cleaning, social distancing, and many other proactive measures to ensure our residents and staff safety. Unfortunately, due to the nature of the novel virus and long incubation period during which most people are asymptomatic, we have identified at least one case in our Richardson/N.Garland community who has tested positive for COVID-19. So what does that mean? Well, we have notified the appropriate authorities including the Department of Health, and Health and Human Services. They were very complimentary of our efforts thus far, and had no further recommendations to reduce the risk other than what we are already doing. We have isolated the risk, but we must be aggressive with our efforts. Therefore, we are prophylactically isolating all residents in the area potentially affected. Rest assured we have plenty of support at all levels, and despite the PPE shortage around the country we are not without the needed supplies. We remain in daily communication with the appropriate individuals, and appreciate everyone’s support. Rest assured if your loved one has been presumed positive or is exhibiting a change in condition, the resident representative will be contacted immediately by our Community Executive Director and/or Director of Healthcare. We thank you for your continued support, love, and prayers. We are committed to taking all necessary measures to keep our residents, staff, and Grand Brook family protected and healthy.